We are delighted to announce that Prime Student Living, the student accommodation lettings and operational management arm of the Crosslane Group, has been shortlisted in the Best Operator of the Year category at The Class of 2020, Best in Class Awards 2019.
The award recognises the very best student accommodation operators from across Europe, who prioritise the wellbeing and integration of their students, and who have gone the extra mile in ensuring they deliver the very best services to the next generation of students.
The Best in Class Awards recognise and promote companies and initiatives at the forefront of student living, working and learning. The Awards celebrate the companies and institutions making student living more efficient, welcoming and professional, and are judged by a specialist panel who work across the sector.
The news comes on the back of an award-winning year for Prime, which won the ‘Best Student Community’ award at the 2018 National Student Housing Awards, that is based solely upon direct feedback from domestic and international students, drawn from the National Student Housing Survey. The survey had over 30,000 responses, with Prime achieving the highest ratings for creating a ‘strong sense of community’. Prime were also awarded the ‘International Accommodation Quality Mark’ at the 2018 National Student Housing Awards. This accolade is awarded to UK operators who achieved a 90% or higher satisfaction rating among international students.
In our 2017/2018 survey, Prime also saw overall customer satisfaction rates increase to 93%, with 90% of residents likely to recommend a friend. 94% of residents rated us with 4 or 5 stars for “value for money” and 85% of residents rated us with 4 or 5 stars for “being satisfied with their bedroom”.